According to the national Consumer Usage and Attitude Survey (CUAS), "Only 3 out of every 100 respondents said they visited dentists at least once a year, by contrast to the global average stands at 57%". This is because the majority of Indians believe in visiting a dentist only when there is a problem. The reasons for this could be due to factors such as lack of time, lack of preference, lack of dental awareness, self-treatment, etc.

Research has always shown that dental diseases such as tooth decay, gum diseases, etc., can be prevented through early detection and primary prevention. Risio aims to address these reasons by bridging the gap between a dentist appointment and a patient with its dedicated, one-to-one dental consultations in the comfort of their home and time thereby, helping them maintain good oral hygiene and avoid future dental diseases.